Wholesale Terms

WELCOME TO ARIS ALLEN®

We are celebrating over 20 years in business and have created a small but mighty line with a retro look that is primarily for swing dancers, but are also popular with dancers from many disciplines as well as new, elderly, or injured ballroom dancers.

We are one of the few dance shoe brands that is owned by actual dancers. We know what they want and need because dancing is our life.

  • In the U.S. we sell only to brick-and-mortar Dance Supply Stores, Shoe Stores, and Clothing Boutiques.
  • Outside the U.S. we sell to brick-and-mortar stores, as well as dance studios.

IN A NUTSHELL

  • ORDER ONLINE: Use your discount code at checkout.
  • MINIMUM USA ORDER: No minimum
  • MINIMUM INTERNATIONAL ORDER: 10 pairs
  • WE STOCK WHAT WE SELL: If it's available on our site, it's on our shelf. 
  • NO BACKORDERS: If a style or size is not on our site, we do not have it in stock and cannot ship it.
  • YOUR WHOLESALE DISCOUNT APPLIES ONLY TO FULL PRICE MERCHANDISE: If you purchase sale or closeout items you will be charged full price in the shopping cart - please email us and we will issue a refund to correct to the wholesale cost.
  • NO DROPSHIPPING: Please do not use your discount code to ship to any address other than your store.
  • NO EXPEDITED SHIPPING: We almost always ship within 2-4 business days, but cannot guarantee an exact ship or receipt date.
  • NO RETURNS: If you think you might need to return an item please buy it without the code.

HOW TO ORDER

  • Place orders directly on our site - we do not accept orders by phone, mail, or email. 
  • Your discount code is tied to your email address and can only be entered once the email address has been filled in.

VERY IMPORTANT

  • Aris Allen® is our registered trademark. Do not represent yourselves as our company or official distributor, or use our brand name to purchase a URL.

PHOTOGRAPHS

  • You can use product photos from the site, but do not use any photos with people in them.

SAMPLES

  • Sorry, we do not send free or discounted samples. Please purchase samples at full retail price from our site.

NO RETURNS

  • We do not accept returns of wholesale merchandise.
  • Exchange of unworn defective merchandise must be made within 30 days of receipt.
  • We stand behind our products. If your customer finds a defect within 30 days we will be happy pay for the repair or, if it is unable to be repaired, will issue you a credit.

    ERRORS

    • Please order early. We cannot expedite your shipping due to errors (whether ours or yours) because you need the items by a certain date.
    • Claims for discrepancies on orders must be made within 5 days of receipt of merchandise.

    EXCLUSIVES

    • Sorry, we do not grant exclusive territories.

    OUR ADDRESS

    Aris Allen
    7509 Ridge Rd
    Frederick, Maryland 21702
    USA
    410-990-0005

    CHANGES IN PRICING, TERMS, & CONDITIONS

    • Prices, terms, and conditions are subject to change without prior notice.

    WEBSITES & AFFILIATE/MARKETPLACE SITES

    • You may only sell our merchandise on your own website at MSRP. If we find that you are consistently undercutting our MSRP we will revoke your wholesale discount.
    • Do not sell shoes you don't physically have in stock. You will end up selling things we don't have.
    • Vending our products on any affiliate or marketplace sites is not permitted. Including, but not limited to:
      - Amazon.com
      - eBay.com
      - Zappos.com

    SHIPPING & HANDLING

    • We almost always ship wholesale orders within 2-4 business days. Average transit time is anywhere from 1 day within 1-2 states of Maryland, 5-7 days for the West Coast, and 1-3 weeks for international destinations.
    • If we find we have incorrectly charged you for shipping after we've packed and weighed it, we will send you a PayPal invoice to cover the balance.
    • Double check your address: we are unable to divert your shipment to a different address once in transit.
    • We ship via USPS (and/or UPS in the U.S.).
    • We cannot rush wholesale orders - nor can we guarantee an exact ship or receipt date.
    • If your shipment is refused we will need you to give us a new address and shipping payment before we ship again.

    INTERNATIONAL WHOLESALE CUSTOMERS: KNOW YOUR COUNTRY'S IMPORT LAWS & QUOTAS!

    • Minimum order outside the US is 10 pairs of shoes.
    • If your shipment is refused by your country's customs, postal authorities, etc. for any reason, you will be charged for shipping when we reship. It's very rare, but sometimes you will have to pay shipping from your country back to ours as well.
    • If your postal authorities say there is a problem with your address, we cannot re-ship to that address. 
    • We ship in case boxes. To keep your shipping costs as low as possible it’s best to order in quantities of 10.